01 — 06
Fahad Ali
CEO & Founder
“The person who built the team, runs the agency, and is personally accountable for every result.”
Former Customer Experience Supervisor at Allstate, managing teams across three locations. Fahad brings 7+ years of CX leadership, software sales, and project management expertise. He founded Babar Tech Solutions to give businesses direct access to elite remote talent — without the Upwork lottery.
CX Leadership · Project Management · Software Sales · Team Building · Client Strategy
02 — 06
Ryan
Head of Customer Service
“Turns angry customers into loyal ones. 8 years of doing it without breaking a sweat.”
8+ years building and leading customer service teams across diverse industries. Ryan specialises in turning high-volume support queues into seamless client experiences — through team leadership, CRM strategy, and escalation management.
Team Leadership · CRM Systems · Escalation Management · Client Relations · Quality Assurance
03 — 06
Izma Hussain
Sales Support & VA Lead
“Turns cold pipelines into booked calls. Founders close deals — Izma makes sure there are deals to close.”
Results-driven VA and sales specialist who turns cold pipelines into booked calls. Izma handles outreach, inbox management, lead nurturing, and social media — so founders can focus on closing, not chasing.
Sales Support · Lead Generation · Inbox & Calendar Mgmt · Social Media · CRM
04 — 06
Ria K.
Virtual Assistant Specialist
“Already handled it before you asked. The kind of VA you keep for years.”
People-first VA who keeps businesses running behind the scenes. Ria manages calendars, CRM pipelines, research, admin tasks, and client communication — proactively, reliably, and always a step ahead.
Virtual Assistance · CRM · Lead Generation · Admin Support · Cold Calling
05 — 06
Hooria Aslam
Customer Success Specialist
“Reduces churn before clients even think about leaving. Retention isn't reactive — it's a system.”
Turns chaos into structure for SMEs and growth-stage startups. Hooria builds customer success playbooks, retention strategies, and loyalty systems that reduce churn and drive measurable revenue.
Customer Success · Churn Reduction · CS Strategy · Sales Support · Onboarding
06 — 06
Samra
Customer & Operations Specialist
“Five tools, four years, one specialist who never drops a ball.”
4+ years spanning customer service, finance, and project management. Samra is proficient in Gorgias, HubSpot, Freshdesk, and GoHighLevel — equally comfortable handling escalations, payroll, and ops coordination.
Customer Support · HubSpot · Finance & Payroll · Project Coordination · Gorgias
Want to join our team?
We're always looking for exceptional talent. If you're top-tier, we'd love to hear from you.