Services
Help for every desk that's overflowing.
Six service lines, one team. Each specialist is vetted for the role, trained on your tools and managed by us, so you get the output without the overhead of hiring.
01 Support
Customer Support
Every ticket answered like it's the only one.
Dedicated support reps who learn your product, your policies and your tone of voice, then work your inbox, chat and phone queue during your business hours or through the night.
What they handle
- Email & chat support
- Phone support
- Returns & refunds
- Escalation handling
- Help-desk & ticketing
What you get
- Faster first response
- Fewer escalations reaching you
- Customers who stay
Tools
- Gorgias
- Zendesk
- Freshdesk
- HubSpot
- Slack
Ticket #4821
Order arrived damaged
Hi, my order arrived with a cracked lid. Not happy.
So sorry about that. A replacement ships today and I've refunded your shipping.
Wow, that was fast. Thank you!
02 Assistants
Virtual Assistance
The work you keep pushing to tomorrow, done today.
Executive and operations assistants who take the calendar, inbox, research, data entry and admin off your plate, and flag what needs you before you have to ask.
What they handle
- Inbox & calendar
- Research & reporting
- CRM hygiene
- Travel & scheduling
- Document prep
What you get
- Hours back every week
- Inbox under control
- Nothing slips
Tools
- Google Workspace
- Microsoft 365
- Notion
- Slack
- Asana
Mon
Tue
Wed
Thu
Fri
Inbox
unread
03 Sales
Sales & Lead Generation
A pipeline that fills itself while you close.
Cold callers, appointment setters and SDRs who work your list, qualify the conversation and put booked meetings on your calendar, with notes in your CRM.
What they handle
- Outbound cold calling
- Appointment setting
- Lead research & list building
- Follow-up sequences
- CRM updates
What you get
- Booked meetings, not just dials
- Clean pipeline data
- Consistent follow-up
Tools
- GoHighLevel
- HubSpot
- Google Sheets
- Slack
- Calendly
Outbound · Tuesday
GoHighLevel
04 Success
Customer Success
Keep the customers you already worked hard to win.
Onboarding, check-ins and retention playbooks run by people who notice when an account goes quiet and do something about it before it churns.
What they handle
- Client onboarding
- Health checks & QBR prep
- Renewals support
- Churn-risk outreach
- Feedback loops
What you get
- Lower churn
- Smoother onboarding
- Higher lifetime value
Tools
- HubSpot
- Gorgias
- Freshdesk
- Notion
- Google Sheets
Monthly churn
illustrative
05 Operations
Operations & Projects
Someone who owns the timeline, so you don't have to.
Project coordinators and operations support who run the board, chase the blockers, document the process and keep every workstream moving toward the same date.
What they handle
- Project coordination
- SOPs & documentation
- E-commerce operations
- Vendor coordination
- Finance & payroll support
What you get
- Deadlines that hold
- Documented processes
- Fewer status meetings
Tools
- Asana
- Trello
- Notion
- Slack
- Google Workspace
To do
Doing
Done
06 Development
Web & Software
Websites, apps and automations that just work.
Full-stack development for marketing sites, web apps and internal tools, plus the automations that connect your stack so your team stops copy-pasting between tabs.
What they handle
- Marketing websites
- Web applications
- Internal tools & dashboards
- API integrations
- Workflow automation
What you get
- Shipped, not stuck in dev
- Clean, maintainable code
- Hours of manual work automated
Tools
- Next.js
- React
- Laravel
- Node.js
- Zapier / Make
Not sure which you need?
That's most people, and it's what the first call is for. Tell us what's eating your week and we'll tell you honestly which role would take it off your plate, or if you don't need one yet.
Ready when you are
Stop doing it all yourself.
One call, a matched specialist the same day, and someone working on your list by tomorrow.
